We are looking for candidates with a blend of technical expertise in workstation management, security patching, and vulnerability management, combined with strong coordination and communication skills.

1. Technical Skills:

• Expertise in SCCM (System Center Configuration Manager): Experience in managing software updates, security patches, and deploying configurations across workstations.
• Proficiency in Tanium: Hands-on experience in operating Tanium for security patching, compliance monitoring, and deployment tasks.
• Vulnerability Management: Deep understanding of vulnerability management practices, including scanning, reporting, remediation, and compliance tracking.
• Security Patching: Experience in the end-to-end process of identifying, prioritizing, and applying security patches across workstations.
• Troubleshooting: Ability to diagnose and resolve issues related to patch deployment, compliance failures, and workstation security.

2. Coordination and Project Management Skills:

• Cross-Team Collaboration: Proven ability to work closely with workstation teams, security teams, and external partners like Capgemini to ensure smooth operations.
• Stakeholder Management: Skilled in managing relationships and communication between technical support teams, security experts, and business units.
• Task Coordination: Experience in coordinating required actions and following up with multiple teams to meet compliance objectives.

3. Soft Skills:

• Strong Communication: Ability to clearly communicate technical issues and coordinate efforts among geographically dispersed teams.
• Problem-Solving Mindset: Proactive in identifying gaps in compliance and taking the necessary steps to resolve them.
• Attention to Detail: High level of accuracy in tracking compliance metrics and documenting progress.

4. Experience:

• 3-5 years of experience in IT security, systems administration, or vulnerability management roles.
• Experience working in environments with high compliance and security standards.
• Prior experience in a coordination role within large-scale IT operations or managed services is a plus.

5. Certifications (Preferred but not mandatory):

• CompTIA Security+, CISSP, or similar certifications that indicate expertise in security practices.
• Microsoft Certified: Modern Desktop Administrator Associate (for SCCM and workstation management).
• Tanium Certified Operator (for those experienced with Tanium).

6. Other Considerations:

• Experience working with outsourced partners like Capgemini for IT operations.
• Familiarity with ITIL processes for managing incidents, changes, and problem resolution.

Summary:

This role demands a balance between technical depth and coordination capabilities. Look for candidates who are technically proficient in SCCM and Tanium, have a solid foundation in vulnerability management, and can seamlessly coordinate efforts across multiple teams to enhance security compliance.