Job Title (Public Field): Change Management /PMO Location (Public): Shanghai, China Contract Type (Public): Permanent Role Description
● About the company: The client is the world’s leading global foodservice retailer with over 37,000 locatio
ns in over 100 countries. More than 90% of the restaurants worldwide are owned and operated by independent local business men and women. The clients employ 1.9 million people worldwide.
IT PMO Change Management
Job Responsibilities
This role is responsible for IT internal/external communication and IT core programs/projects change management, to promote effective and efficient digital transformation.
IT PMO Change Management
- Establish and maintain IT Change management(CM) framework, design and implement IT CM plans based on IT digital vision and mission.
- Collaborate with cross-functional teams to understand business processes, identify areas for improvement, and implement changes in alignment with IT product development goals.
- Analyze stakeholders, develop different communication plans and organize corresponding CM activities including but not limited to business interview, training, workshop, offline event.
- Assess the impact of changes on employees, clients, and other stakeholders, and develop mitigation plans to address potential challenges.
- Conduct Change Impact Assessments to identify potential risks and challenges associated with the implementation of IT products.
- Collaborate with project teams to ensure Business Readiness by assessing the organization's readiness to accept and adopt changes, and develop plans to address any gaps.
- Support the precipitation of digital achievements using the methods such as video, playbook and knowledge base.
- Conduct training sessions and workshops to build awareness and competence in using new tools and technologies.
- Analyze feedback from end-users and stakeholders to continuously improve change management processes and strategies.
- Monitor key performance indicators and success metrics to evaluate the effectiveness of change initiatives.
- Other work related to change management.
Competencies and Skills:
- Excellent change management thinking and digital transformation mindset
- Experience of project management and agile management knowledge
- Experience of basic IT knowledge (To C/To B Systems Related)
- Capabilities of leading changes
- Embodies a can-do attitude, possesses exceptional problem-solving skills, demonstrates a proactive approach with a strong entrepreneurial sense.
- Self-driven with a strong sense of responsibility
- Team player
In case you are not interested or unavailable feel free to refer a friend and you could earn a cash payout through our Share & Earn program.
