Position: Salesforce admin

Duration: 6 Months

Position Type: Hybrid position (Onsite - Mon, Tues, Wed) and Thurs, Fri Remote-Onshore in US

We need only GC/Citizens for this role. 

Responsibilities:

• Provide day-to-day support and advise end users on how to use Salesforce effectively.

• Assist with training internal staff on Salesforce Reports and Dashboards.

• Perform user set up and maintain user roles, security and profiles in Salesforce Lightning.

• Monitor and report on issues, system configuration and maintenance processes.

• Insert, upsert, update and delete select data using Salesforce ETL tools.

• Create and maintain reports and dashboards according to user and project requirements.

• Create custom objects, fields, workflow and validation rules, list views and page layouts

according to project timelines.

• Create declarative flows and screen flows for end user needs.

• Work closely with our project team to record and monitor adoption and usage.

• Assist in the creation of organization-wide protocols for proper use of Salesforce.

• Work with internal team to maintain integrations with on-site and cloud-based platforms.

• Work with vendors to troubleshoot and apply new features, upgrades and patches.

• Maintain system security including sharing rules, role hierarchies and field-level security.